Chances Are, You Are Not as Good at Active Listening as You Think by Dr. Jeff Doolittle
Being truly heard is rare in the workplace. Listening is a gift that every leader can give. It leaves your team feeling valued, affirmed, and connected emotionally with you. Being heard creates psychological safety in relationships and is vital to establishing productive conflict and trust. Active listening eases tensions where resentment exists. Although not commonly … Read more
read more